Excellent service, high-quality quality, and creating "housekeeper elevator service" are the service concepts that Finan has always adhered to. Adhere to customer demand as the orientation, strive for service quality, and provide customers with "butler-style" gold medal services. All employees of the company uphold the concept of only imperfect service and no discerning customers, and serve the people and customers wholeheartedly. To this end, the company has introduced a large number of outstanding management talents, improved the level of corporate management, and carried out targeted professional training and on-the-job training for employees to comprehensively improve the elevator installation level and service quality of the company’s employees, as well as enrich the employees’ educational and cultural level. Strive hard to create a cultural atmosphere enterprise.
With the continuous development of the economy, competition in the elevator market has become increasingly fierce. Compared with well-known domestic elevator companies, our company does have a certain gap in terms of scale, capital, and number of personnel. However, Finan insists on "green leading the future" with a keen Guided by insight and professional innovation spirit, we are adhering to the advantages of timely delivery, installation standards and specifications, good service, relatively low maintenance costs, etc., only to meet customer needs and strive for customer satisfaction and peace of mind.
Sales and installation: The company has an experienced elevator professional team. Today, we will build a new price-performance benchmark with a new value strategy, management reform measures will be smoothly advanced, and building a strong brand will be incorporated into the daily operation system; we will be prudent and steady To advance the enterprise and continuously improve its operational efficiency, we will unremittingly strengthen our core competitiveness, and bring customers more suitable and perfect elevator engineering solutions with newer, faster and stronger integrated marketing capabilities. In terms of repair and maintenance: our company has set up multiple service stations in Guangdong Province to shorten the service radius, and provide dedicated engineering vehicles to maintenance technicians to ensure that they can reach the fault site within half an hour and quickly solve the problem; open A 24-hour service hotline has been established to provide users with all-round, multi-level and high-level services.
Our company is equipped with a sufficient spare parts library to provide customers with elevator parts and accessories, which can help customers solve elevator failures in a timely and rapid manner, and protect customers' production and life needs. To this end, the company has introduced a large number of outstanding management talents, improved the level of corporate management, perfected the education and training system, and comprehensively improved the company's elevator installation level and service quality for employees, and enriched the employees' educational and cultural level. And to carry out targeted professional skills and on-the-job training for employees, so that employees can fully understand the failure of the elevator during use, seek solutions in time, and solve problems quickly.
"Safety first" is the most basic and most important requirement. The safety and reliability of elevators are the most important for the majority of users. Our company always puts the safety of equipment at the top of maintenance, in order to make users truly Feel the safe operation of the elevator and use it with confidence. In addition to handling elevator failures, our company also implements comprehensive maintenance, preventive maintenance, and regular maintenance programs.
1. Comprehensive maintenance: refers to our company's planned, comprehensive, continuous and standardized maintenance and various repairs for your elevator.
2. Preventive maintenance: It is a routine maintenance every half a month, through planned maintenance and adjustment to ensure that the elevator parts operate in a virtuous cycle, extend the working life of the parts, and replace worn parts To prevent the occurrence of failures, save repair costs, reduce the incidence of failures, so as to avoid the suspension of elevators and personal and property losses caused by these failures.
3. Regular and periodic inspections: In addition to implementing comprehensive and planned preventive maintenance, our company will strictly implement regular regular quality and safety inspection procedures, and conduct thorough safety and quality inspections on users’ elevators every year. The inspections are strictly implemented. And unified standards to ensure that equipment meets national safety and quality standards.
The quality of the elevators maintained by our company has always restricted itself with high requirements. The annual inspection pass rate of the local technical supervision department is 100%, which stems from our strict maintenance system. In addition, in order to make your elevator smoothly pass the annual inspection of the local technical supervision department, in addition to the normal maintenance, our company will regularly send a senior technical person in charge to conduct a comprehensive inspection of the equipment before the annual inspection. Repairs and replacements beyond the scope of the contract are required. Our company will notify the customer in writing of the project, and implement it in accordance with national standards.